Practical, Real World Approaches for Dealing with
Poor Performing and Difficult Employees

California POST and STC Certified Training

24 Class Hours - Tution $375

This workshop is for sworn and civilian law enforcement supervisors, including corrections and probation. This is also an excellent course for aspiring supervisors.

Let MCA help you develop the technical knowledge and interpersonal skills necessary to fairly and effectively deal with your most difficult employees. Gain a clear understanding of disciplinary due process and the proper way to document poor performance and bad behaviors.

Build confidence in your ability to confront even the most difficult employees. Understand that it is possible to hold employees accountable for their job performance and behaviors at work and gain their respect at the same time.

Course Objectives

  • How to establish and assert your authority without infringing on employee rights
  • How to develop performance standards that clearly communicate your expectations
  • How to provide useful feedback and write objective, meaningful performance evaluations
  • How to implement interventions that effectively correct performance problems
  • How to confront difficult and resistant employees without losing
  • How to recognize and handle the manipulations commonly used on supervisors
  • How to claim your supervisory right to a day's work for a day's pay

Contact us for more information.

Dates

Location

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Course Flyer

Nov 5-7, 2025 Fountain Valley, California.             DISCOUNTED PRICE
Hosted by The Regional Training Center

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Nov 19-21, 2025 San Jose, California
Hosted by the San Jose Police Department Training Unit

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Dec 3-5, 2025 Corona, California.                            DISCOUNTED PRICE
Hosted by the Corona Police Department

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Dec 10-12, 2025 Fresno, California
Hosted by the Fresno Police Dept. Regional Training Center

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2026 Presentations

Feb 25-27, 2026
Santa Fe Springs, California
Hosted by The Los Angeles Co DA's Office-Bureau of Investigation

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Mar 4-6, 2026 Corona, California
Hosted by the Corona Police Department

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Mar 11-13, 2026 Carlsbad, California
Hosted by the Carlsbad Police Department

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Mar 25-27, 2026 Milpitas, California
Hosted by the Milpitas Police Department

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Apr 8-10, 2026 Menifee, California
Hosted by the Menifee Police Department

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Apr 22-24, 2026 Fresno, California
Hosted by the Fresno Police Dept. Regional Training Center

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Apr 29-May 1, 2026 Folsom, California
Hosted by the Folsom Police Department

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May 6-8, 2026 Rocklin, California
Hosted by the Rocklin Police Department

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May 20-22, 2026 Camarillo, California
Hosted by the Ventura County Sheriff's Office

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June 3-5, 2026 Fairfield, California
Hosted by the Fairfield Police Department

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July 8-10, 2026 Corona, California
Hosted by the Corona Police Department

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July 15-17, 2026 San Jose, California
Hosted by THE ACADEMY-South Bay Regional PSTC

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Aug 5-7, 2026 Folsom, California
Hosted by the Folsom Police Department

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Sep 30-Oct 2, 2026 Menifee, California
Hosted by the Menifee Police Department

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Oct 7-9, 2026 Fresno, California
Hosted by the Fresno Police Dept. Regional Training Center

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Oct 28-30, 2026 Corona, California
Hosted by the Corona Police Department

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