Practical Real World Approaches for Dealing with
Poor Performing and Difficult Employees

California POST and STC Certified Training

24 Class Hours - Tution $300

This workshop is for sworn and civilian law enforcement supervisors, including corrections and probation. This is also and excellent course for aspiring supervisors.

Let MCA help you develop the technical knowledge and interpersonal skills necessary to fairly and effectively deal with your most difficult employees. Gain a clear understanding of disciplinary due process and the proper way to document poor performance and bad behaviors.

Learn how to get support from your superiors when you take on a problem employee. Build confidence in your ability to confront even the most difficult employees. Understand that it is possible to hold employees accountable for their job performance and behaviors at work and gain their respect at the same time.

Course Objectives

  • How to establish and assert your authority without infringing on employee rights
  • How to develop performance standards that clearly communicate your expectations
  • How to provide useful feedback and write objective, meaningful performance evaluations
  • How to get support from above when dealing with problems below
  • How to impliment interventions that effectively correct performance problems
  • How to confront difficult and resistant employees without losing
  • How to recognize and handle the manipulations commonly used on supervisors
  • How to claim your supervisory right to a day's work for a day's pay

Contact us for more information.

Dates

Location

Registration

Course Flyer

May 15-17, 2018 Pasadena, California
Hosted by the Pasadena Police Department

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May 22-24, 2018 Vacaville, California
Hosted by Vacaville Police Department

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June 19-21, 2018 South Lake Tahoe, California
At the Forest Suites Resort
One Block from State Line

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September 4-6, 2018 Camarillo, California
Hosted by the Ventura County Sheriff's Office

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September 10-12, 2018 Corona, California
Hosted by the Corona Police Department

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September 18-20, 2018 San Francisco, California
Hosted by the UC San Francisco Police Department

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September 24-26, 2018 Costa Mesa, California
Hosted by the Costa Mesa Police Department

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October 15-17, 2018 Napa, California
Hosted by the Napa County Sheriff's Office

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October 22-24, 2018 Clovis, California
Hosted by the Clovis Police Department

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November 5-7, 2018 South Lake Tahoe, California
At the Forest Suites Resort
One Block from State Line

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November 13-15, 2018 Torrance, California
Hosted by the Torrance Police Department

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November 26-28, 2018 Vacaville, California
Hosted by the Vacaville Police Department

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