Practical Real World Approaches for Dealing with
Poor Performing and Difficult Employees

California POST and STC Certified Training

24 Class Hours - Tution $300

This workshop is for sworn and civilian law enforcement supervisors, including corrections and probation. This is also and excellent course for aspiring supervisors.

Let MCA help you develop the technical knowledge and interpersonal skills necessary to fairly and effectively deal with your most difficult employees. Gain a clear understanding of disciplinary due process and the proper way to document poor performance and bad behaviors.

Learn how to get support from your superiors when you take on a problem employee. Build confidence in your ability to confront even the most difficult employees. Understand that it is possible to hold employees accountable for their job performance and behaviors at work and gain their respect at the same time.

Course Objectives

  • How to establish and assert your authority without infringing on employee rights
  • How to develop performance standards that clearly communicate your expectations
  • How to provide useful feedback and write objective, meaningful performance evaluations
  • How to get support from above when dealing with problems below
  • How to impliment interventions that effectively correct performance problems
  • How to confront difficult and resistant employees without losing
  • How to recognize and handle the manipulations commonly used on supervisors
  • How to claim your supervisory right to a day's work for a day's pay

Contact us for more information.

 

Dates

Location

Registration

Course Flyer

June 13-15, 2017 Sacramento, California
Hosted by the Sacramento Police Department

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August 28-30, 2017 Dublin, California
Hosted by the Alameda County Sheriff's Department at the Santa Rita Jail

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August 29-31, 2017 Irvine, California
Hosted by the Irvine Police Department at the Quail Hill Community Center

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September 12-14, 2017 Palm Springs, California
Hosted by the Palm Springs Police Department

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September 12-14, 2017 Morgan Hill, California
Hosted by the Morgan Hill Police Department

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September 19-21, 2017 Fresno, California
Hosted by the Fresno Police Department

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September 26-28, 2017 Concord, California
Hosted by the Concord Police Department

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October 2-4, 2017 Corona, California
Hosted by Corona Police Department

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October 10-12, 2017 Chula Vista, California
Hosted by Chula Vista Police Department

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November 7-9, 2017 Folsom, California
Hosted by Folsom Police Department

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November 13-15, 2017 Torrance, California
Hosted by Torrance Police Department

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