Practical, Real World Approaches for Dealing with
Poor Performing and Difficult Employees

California POST and STC Certified Training

24 Class Hours - Tution $375

This workshop is for sworn and civilian law enforcement supervisors, including corrections and probation. This is also an excellent course for aspiring supervisors.

Let MCA help you develop the technical knowledge and interpersonal skills necessary to fairly and effectively deal with your most difficult employees. Gain a clear understanding of disciplinary due process and the proper way to document poor performance and bad behaviors.

Build confidence in your ability to confront even the most difficult employees. Understand that it is possible to hold employees accountable for their job performance and behaviors at work and gain their respect at the same time.

Course Objectives

  • How to establish and assert your authority without infringing on employee rights
  • How to develop performance standards that clearly communicate your expectations
  • How to provide useful feedback and write objective, meaningful performance evaluations
  • How to implement interventions that effectively correct performance problems
  • How to confront difficult and resistant employees without losing
  • How to recognize and handle the manipulations commonly used on supervisors
  • How to claim your supervisory right to a day's work for a day's pay

Contact us for more information.

Dates

Location

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Course Flyer

Dec 2-4, 2024 Carlsbad, California
Hosted by the Carlsbad Police Department Safety Training Center

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2025 CLASSES

Mar 12-14, 2025 Hollister, California
Hosted by the Hollister Police Department

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Mar 19-21, 2025 Santa Cruz, California
Hosted by the UC Santa Cruz Police Department

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Mar 26-28, 2025 San Jose, California
Hosted by The Academy-South Bay Regional Public Safety Training Center

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Apr 9-11, 2025 Fairfield, California
Hosted by the Fairfield Police Department

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Apr 16-18, 2025 Grover Beach, California
Hosted by the Grover Beach Police Department

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Apr 23-25, 2025 Belmont, California
Hosted by the Belmont Police Department

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Apr 30-May 2, 2025 Folsom, California
Hosted by the Folsom Police Department

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May 14-16, 2025 San Diego, California
Hosted by the Port of San Diego Harbor Police Department

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May 21-23, 2025 Santa Fe Springs, California
Hosted by the Los Angeles County DA's Office-Bureau of Investigation

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May 28-30, 2025 Corona, California
Hosted by the Corona Police Department

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June 4-6, 2025 Carlsbad, California
Hosted by the Carlsbad Police Department

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June 11-13, 2025 Dublin, California
Hosted by the Alameda County Sheriff's Dept Regional Training Center

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June 25-27, 2025 Fresno, California
Hosted by the Fresno Police Department Regional Training Center

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July 9-11, 2025 Corona, California
Hosted by the Corona Police Department

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July 15-17, 2025 Milpitas, California
Hosted by the Corona Police Department

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