Practical, Real World Approaches for Dealing with
Poor Performing and Difficult Employees
California POST and STC Certified Training
24 Class Hours - Tution $375
This workshop is for sworn and civilian law enforcement supervisors, including corrections and probation. This is also an excellent course for aspiring supervisors.
Let MCA help you develop the technical knowledge and interpersonal skills necessary to fairly and effectively deal with your most difficult employees. Gain a clear understanding of disciplinary due process and the proper way to document poor performance and bad behaviors.
Build confidence in your ability to confront even the most difficult employees. Understand that it is possible to hold employees accountable for their job performance and behaviors at work and gain their respect at the same time.
Course Objectives
- How to establish and assert your authority without infringing on employee rights
- How to develop performance standards that clearly communicate your expectations
- How to provide useful feedback and write objective, meaningful performance evaluations
- How to implement interventions that effectively correct performance problems
- How to confront difficult and resistant employees without losing
- How to recognize and handle the manipulations commonly used on supervisors
- How to claim your supervisory right to a day's work for a day's pay
Contact us for more information.
Dates |
Location |
Register |
Course Flyer |
Dec 2-4, 2024 | Carlsbad, California Hosted by the Carlsbad Police Department Safety Training Center |
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2025 CLASSES |
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Mar 12-14, 2025 | Hollister, California Hosted by the Hollister Police Department |
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Mar 19-21, 2025 | Santa Cruz, California Hosted by the UC Santa Cruz Police Department |
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Mar 26-28, 2025 | San Jose, California Hosted by The Academy-South Bay Regional Public Safety Training Center |
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Apr 9-11, 2025 | Fairfield, California Hosted by the Fairfield Police Department |
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Apr 16-18, 2025 | Grover Beach, California Hosted by the Grover Beach Police Department |
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Apr 23-25, 2025 | Belmont, California Hosted by the Belmont Police Department |
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Apr 30-May 2, 2025 | Folsom, California Hosted by the Folsom Police Department |
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May 14-16, 2025 | San Diego, California Hosted by the Port of San Diego Harbor Police Department |
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May 21-23, 2025 | Santa Fe Springs, California Hosted by the Los Angeles County DA's Office-Bureau of Investigation |
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May 28-30, 2025 | Corona, California Hosted by the Corona Police Department |
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June 4-6, 2025 | Carlsbad, California Hosted by the Carlsbad Police Department |
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June 11-13, 2025 | Dublin, California Hosted by the Alameda County Sheriff's Dept Regional Training Center |
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June 25-27, 2025 | Fresno, California Hosted by the Fresno Police Department Regional Training Center |
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July 9-11, 2025 | Corona, California Hosted by the Corona Police Department |
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July 15-17, 2025 | Milpitas, California Hosted by the Corona Police Department |