Practical, Real World Approaches for Dealing with
Poor Performing and Difficult Employees
California POST and STC Certified Training
24 Class Hours - Tution $375
This workshop is for sworn and civilian law enforcement supervisors, including corrections and probation. This is also an excellent course for aspiring supervisors.
Let MCA help you develop the technical knowledge and interpersonal skills necessary to fairly and effectively deal with your most difficult employees. Gain a clear understanding of disciplinary due process and the proper way to document poor performance and bad behaviors.
Build confidence in your ability to confront even the most difficult employees. Understand that it is possible to hold employees accountable for their job performance and behaviors at work and gain their respect at the same time.
Course Objectives
- How to establish and assert your authority without infringing on employee rights
- How to develop performance standards that clearly communicate your expectations
- How to provide useful feedback and write objective, meaningful performance evaluations
- How to implement interventions that effectively correct performance problems
- How to confront difficult and resistant employees without losing
- How to recognize and handle the manipulations commonly used on supervisors
- How to claim your supervisory right to a day's work for a day's pay
Contact us for more information.
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Dates |
Location |
Register |
Course Flyer |
| July 9-11, 2025 | Corona, California Hosted by the Corona Police Department |
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| July 15-17, 2025 | Milpitas, California Hosted by the Corona Police Department |
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| Aug 11-13, 2025 | Rancho Cucamonga, California Hosted by the CONFIRE Comm Center and EMS Providers |
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| Aug 14-16, 2025 | Rancho Cucamonga, California Hosted by the CONFIRE Comm Center and EMS Providers |
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| Sept 17-19, 2025 | Belmont, California Hosted by the Belmont Police Department |
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| Sept 24-26, 2025 | Menifee, California Hosted by the Menifee Police Department |
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| Oct 1-3, 2025 | Camarillo, California Hosted by the Ventura County Sheriff's Office |
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| Oct 14-16, 2025 | Folsom, California Hosted by the Folsom Police Department |
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| Dec 3-5, 2025 | Corona, California Hosted by the Corona Police Department |
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| Dec 10-12, 2025 | Fresno, California Hosted by the Fresno Police Dept Regional Training Center |