Practical, Real World Approaches for Dealing with
Poor Performing and Difficult Employees
California POST and STC Certified Training
24 Class Hours - Tution $375
This workshop is for sworn and civilian law enforcement supervisors, including corrections and probation. This is also an excellent course for aspiring supervisors.
Let MCA help you develop the technical knowledge and interpersonal skills necessary to fairly and effectively deal with your most difficult employees. Gain a clear understanding of disciplinary due process and the proper way to document poor performance and bad behaviors.
Build confidence in your ability to confront even the most difficult employees. Understand that it is possible to hold employees accountable for their job performance and behaviors at work and gain their respect at the same time.
Course Objectives
- How to establish and assert your authority without infringing on employee rights
- How to develop performance standards that clearly communicate your expectations
- How to provide useful feedback and write objective, meaningful performance evaluations
- How to implement interventions that effectively correct performance problems
- How to confront difficult and resistant employees without losing
- How to recognize and handle the manipulations commonly used on supervisors
- How to claim your supervisory right to a day's work for a day's pay
Contact us for more information.
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Dates |
Location |
Register |
Course Flyer |
| Nov 5-7, 2025 | Fountain Valley, California. DISCOUNTED PRICE Hosted by The Regional Training Center |
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| Nov 19-21, 2025 | San Jose, California Hosted by the San Jose Police Department Training Unit |
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| Dec 3-5, 2025 | Corona, California. DISCOUNTED PRICE Hosted by the Corona Police Department |
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| Dec 10-12, 2025 | Fresno, California Hosted by the Fresno Police Dept. Regional Training Center |
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2026 Presentations |
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| Feb 25-27, 2026 |
Santa Fe Springs, California Hosted by The Los Angeles Co DA's Office-Bureau of Investigation |
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| Mar 4-6, 2026 | Corona, California Hosted by the Corona Police Department |
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| Mar 11-13, 2026 | Carlsbad, California Hosted by the Carlsbad Police Department |
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| Mar 25-27, 2026 | Milpitas, California Hosted by the Milpitas Police Department |
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| Apr 8-10, 2026 | Menifee, California Hosted by the Menifee Police Department |
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| Apr 22-24, 2026 | Fresno, California Hosted by the Fresno Police Dept. Regional Training Center |
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| Apr 29-May 1, 2026 | Folsom, California Hosted by the Folsom Police Department |
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| May 6-8, 2026 | Rocklin, California Hosted by the Rocklin Police Department |
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| May 20-22, 2026 | Camarillo, California Hosted by the Ventura County Sheriff's Office |
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| June 3-5, 2026 | Fairfield, California Hosted by the Fairfield Police Department |
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| July 8-10, 2026 | Corona, California Hosted by the Corona Police Department |
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| July 15-17, 2026 | San Jose, California Hosted by THE ACADEMY-South Bay Regional PSTC |
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| Aug 5-7, 2026 | Folsom, California Hosted by the Folsom Police Department |
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| Sep 30-Oct 2, 2026 | Menifee, California Hosted by the Menifee Police Department |
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| Oct 7-9, 2026 | Fresno, California Hosted by the Fresno Police Dept. Regional Training Center |
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| Oct 28-30, 2026 | Corona, California Hosted by the Corona Police Department |
