Practical Real World Approaches for Dealing with
Poor Performing and Difficult Employees

California POST and STC Certified Training

24 Class Hours - Tution $375

This workshop is for sworn and civilian law enforcement supervisors, including corrections and probation. This is also and excellent course for aspiring supervisors.

Let MCA help you develop the technical knowledge and interpersonal skills necessary to fairly and effectively deal with your most difficult employees. Gain a clear understanding of disciplinary due process and the proper way to document poor performance and bad behaviors.

Learn how to get support from your superiors when you take on a problem employee. Build confidence in your ability to confront even the most difficult employees. Understand that it is possible to hold employees accountable for their job performance and behaviors at work and gain their respect at the same time.

Course Objectives

  • How to establish and assert your authority without infringing on employee rights
  • How to develop performance standards that clearly communicate your expectations
  • How to provide useful feedback and write objective, meaningful performance evaluations
  • How to get support from above when dealing with problems below
  • How to impliment interventions that effectively correct performance problems
  • How to confront difficult and resistant employees without losing
  • How to recognize and handle the manipulations commonly used on supervisors
  • How to claim your supervisory right to a day's work for a day's pay

Contact us for more information.

Dates

Location

Registration

Course Flyer

February 25-27, 2020 Fresno, California
Hosted by the Fresno Police Department Regional Training Center

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March 3-5, 2020 Camarillo, California
Hosted by the Ventura County Sheriff's Department Regional Training Center

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March 10-12, 2020 Folsom, California
Hosted by the Folsom Police Department

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March 23-25, 2020 Corona, California
Hosted by the Corona Police Department

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March 30-April 1, 2020 Pleasanton, California
Hosted by the Pleasanton Police Department

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April 13-15, 2020 Santa Ana, California
Hosted by the Santa Ana Police Department

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April 28-30, 2020 Commerce, California
Hosted by the LAHIDTA Training Center

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May 4-6, 2020 Morgan Hill, California
Hosted by the Morgan Hill Police Department

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