Practical Real World Approaches for Dealing with
Poor Performing and Difficult Employees

California POST and STC Certified Training

24 Class Hours - Tution $300

This workshop is for sworn and civilian law enforcement supervisors, including corrections and probation. This is also and excellent course for aspiring supervisors.

Let MCA help you develop the technical knowledge and interpersonal skills necessary to fairly and effectively deal with your most difficult employees. Gain a clear understanding of disciplinary due process and the proper way to document poor performance and bad behaviors.

Learn how to get support from your superiors when you take on a problem employee. Build confidence in your ability to confront even the most difficult employees. Understand that it is possible to hold employees accountable for their job performance and behaviors at work and gain their respect at the same time.

Course Objectives

  • How to establish and assert your authority without infringing on employee rights
  • How to develop performance standards that clearly communicate your expectations
  • How to provide useful feedback and write objective, meaningful performance evaluations
  • How to get support from above when dealing with problems below
  • How to impliment interventions that effectively correct performance problems
  • How to confront difficult and resistant employees without losing
  • How to recognize and handle the manipulations commonly used on supervisors
  • How to claim your supervisory right to a day's work for a day's pay

Contact us for more information.

 

Dates

Location

Registration

Course Flyer

January 9-11, 2018 Oceanside, California
Hosted by Oceanside Police Department

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January 30-February 1, 2018 Camarillo, California
Hosted by Ventura County Sheriff's Office Regional Training Center

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February 6-8, 2018 Ontario, California
Hosted by the Ontario Police Department

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February 27-March 1, 2018 Folsom, California
Hosted by the Folsom Police Department

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March 13-15, 2018 Dublin, California
Hosted by the Alameda County Sheriff's Office
At the Santa Rita Jail

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March 20-22, 2018 Signal Hill, California
Hosted by the Signal Hill Police Department

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April 23-25, 2018 Mountain View, California
Hosted by the Mountain View Police Department

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May 15-17, 2018 Pasadena, California
Hosted by the Pasadena Police Department

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May 22-24, 2018 Vacaville, California
Hosted by Vacaville Police Department

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June 19-21, 2018 South Lake Tahoe, California
At the Forest Suites Resort
One Block from State Line

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