This workshop is for sworn and civilian law enforcement supervisors, including corrections and probation. This is also and excellent course for aspiring supervisors.

Let MCA help you develop the technical knowledge and interpersonal skills necessary to fairly and effectively deal with your most difficult employees. Gain a clear understanding of disciplinary due process and the proper way to document poor performance and bad behaviors.

Learn how to get support from your superiors when you take on a problem employee. Build confidence in your ability to confront even the most difficult employees. Understand that it is possible to hold employees accountable for their job performance and behaviors at work and gain their respect at the same time.

Course Objectives

• How to establish and assert your authority without infringing on employee rights
• How to develop performance standards that clearly communicate your expectations
• How to provide useful feedback and write objective, meaningful performance evaluations
• How to get support from above when dealing with problems below
• How to impliment interventions that effectively correct performance problems
• How to confront difficult and resistant employees without losing
• How to recognize and handle the manipulations commonly used on supervisors
• How to claim your supervisory right to a day's work for a day's pay

Contact us for more information.

Dates	Location	Registration	Course Flyer
September 16-18, 2020	Santa Ana, California Hosted by the Santa Ana Police Department	Register	View
September 23-25, 2020	Fresno, California Hosted by the Fresno Police Department	Register	View
September 30-October 2, 2020	Corona, California Hosted by the Corona Police Department	Register	View
October 21-23, 2020	Morgan Hill, California Hosted by the Morgan Hill Police Department	Register	View
November 4-6, 2020	Hayward, California Hosted by the Hayward Police Department	Register	View
November 18-20, 2020	Folsom, California Hosted by the Folsom Police Department	Register	View