Practical Real World Approaches for Dealing with
Poor Performing and Difficult Employees

California POST and STC Certified Training

24 Class Hours - Tution $300

This workshop is for sworn and civilian law enforcement supervisors, including corrections and probation. This is also and excellent course for aspiring supervisors.

Let MCA help you develop the technical knowledge and interpersonal skills necessary to fairly and effectively deal with your most difficult employees. Gain a clear understanding of disciplinary due process and the proper way to document poor performance and bad behaviors.

Learn how to get support from your superiors when you take on a problem employee. Build confidence in your ability to confront even the most difficult employees. Understand that it is possible to hold employees accountable for their job performance and behaviors at work and gain their respect at the same time.

Course Objectives

  • How to establish and assert your authority without infringing on employee rights
  • How to develop performance standards that clearly communicate your expectations
  • How to provide useful feedback and write objective, meaningful performance evaluations
  • How to get support from above when dealing with problems below
  • How to impliment interventions that effectively correct performance problems
  • How to confront difficult and resistant employees without losing
  • How to recognize and handle the manipulations commonly used on supervisors
  • How to claim your supervisory right to a day's work for a day's pay

Contact us for more information.




Course Flyer

March 25-27, 2019 Redding, California
Hosted by the Redding Police Department



April 1-3, 2019 Corona, California
Hosted by the Corona Police Department

Class Full


May 6-8, 2019 Bishop, California
Hosted by the Bishop Police Department



May 14-16, 2019 Chula Vista, California
Hosted by the Chula Vista Police Department