This workshop is for commissioned and civilian law enforcement managers and supervisors at all levels, including corrections and probation personnel. This is also and excellent course for aspiring supervisors.

Poor performing and difficult employees can suck the life out of their supervisors and their organizations.

Let MCA give you the upper hand.

Our practical real world approaches to dealing with problem employees will give you a new perspective on your role as a supervisor or manager. We focus first on making disciplinary due process and performance evaluation easy to understand and then provide the interpersonal skills training you need to successfully take on problem employees. This is straight forward material without the gimmicks or touchy-feely approaches many other leadership courses propose.

Course Objectives

• How to establish and assert your authority without infringing on employee rights
• How to develop performance standards that clearly communicate your expectations
• How to provide useful feedback and write objective, meaningful, performance evaluations
• How to confront difficult and resistant employees without losing
• How to recognize and handle the manipulations commonly used on supervisors
• How to claim your right to a day's work for a day's pay

Contact us for more information.

Dates	Location	Registration	Course Flyer
December 4-5, 2018	Spokane, Washington Hosted by the Spokane County Sheriff's Office	Register	View
February 25-26, 2019	Clinton Township, Michigan – COPS Hosted by the Macomb County Criminal Justice Training Center Approved for 302 Funding	Register	View
February 25-26, 2019	Clinton Township, Michigan – DISPATCHERS Hosted by the Macomb County Criminal Justice Training Center 911 Committee Fund Approved! ID# MRN201504A	Register	View
Feb. 28-March 1, 2019	Lapeer, Michigan Hosted by the Lapeer County Central Dispatch 911 Committee Fund Approved! ID# MRN201504A	Register	View
March 7-8, 2019	Palm Bay, Florida Hosted by the Palm Bay Police Department	Register	View
May 28-29, 2019	Scotch Plains, New Jersey Hosted by the John H. Stamler Police Academy	Register	View
September 9-10, 2019	Kennewick, Washington Hosted by the Kennewick Police Department	Register	View
September 18-19, 2019	North Las Vegas, Nevada Hosted by the North Las Vegas Police Department	Register	View
September 25-26, 2019	Jupiter, Florida Hosted by the Jupiter Police Department	Register	View
October 1-2, 2019	Parsippany, New Jersey Hosted by the Morris County Public Safety Training Academy	Register	View